OIC Trading Standards Officer, Alison Campbell, said:
“With number spoofing, the scammer is quite likely to draw your attention to the number[on the back of your bank card], in order to gain your trust. If you are in any doubt about a caller’s intentions, you should hang up and wait five minutes before calling your bank (or whichever organisation is claiming to call you). If possible use another phone – but if you don’t have another phone, make sure the line is clear and you hear a dial tone before you call.”
Trading Standards also advises to always be wary about:
- Being asked to provide any secure information such as your PIN number, account numbers etc by an unsolicited caller
- Being asked to move money into another account in order to keep it secure
- Being persuaded not to contact your local branch or to call the bank
- Being told the number the person is calling from is the same as the number on your card – a genuine caller from your bank would have no need to draw your attention to this.
To report instances of number spoofing
contact Action Fraud: http://www. actionfraud.police.uk
contact the Council’s Trading Standards on 01856 873535
email : trading.standards@orkney.gov.uk.