News

Product Recall: Remote Control Plugs

URGENT PLUG RECALL NOTICE

B & Q are recalling two remote control on/off plug sets due to a potential fire risk.

 

They were on sale from September 2014 to November 2017.

A small number of these products have shown excessive heat build-up inside the plug, and in some circumstances, this could cause items in contact with them to ignite.

THE TWO PRODUCTS ARE:

REMOTE CONTROL ON/OFF SET TWIN SET
Product barcode number: 5052931395033

REMOTE CONTROL ON/OFF SET TRIPLE SET
Product barcode number: 4895130705675

Again, there is a potential fire risk so if you, or someone you know, has bought one of these products, stop using it and take the below steps immediately:

•switch it off at the wall
•remove the plug
•return it to your local B&Q store where we will fully refund you and answer any further questions you may have

If you need any further information, contact B&Q Customer Services on

UK: 0300 303 4482 ROI: 1800 946 327.

Lines open Monday to Friday 8.30am to 8.00pm, Saturday 9.00am to  5.00pm  and  Sunday 10.00am to 4.00pm

Categories: News

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