Support for Veterans who have hospital appointments in Scotland is available from the Defence Medical Welfare Service (DMWS), which provides trained welfare officers, and Fares4Free, a charity offering transport through their outreach support drivers. 

The organisations have received funding from the Scottish Government’s Veterans Fund to provide and expand this service.

Bob Reid, DMWS Regional Manager Scotland and Overseas, said:  

“Thanks to the support received we’re geared up to provide welfare support on journeys to appointments.

“Transport to healthcare appointments is a big issue for older veterans especially. It’s complex. Some people want to be accompanied on journeys, some just want a phone call, and others want someone to meet them when they arrive.

“We’ve learned to be flexible and imaginative to ensure everyone gets the support they need.” 

To request the escorted hospital appointment service contact either: 

• DMWS on 0800 999 3697 (referrals@dmws.org.uk) or 
• Fares4Free on 0141 266 6000 (bookings@fares4free.org) 

Fares4Free is actively seeking volunteer drivers across Scotland. To find out more about volunteering call 0141 266 6000. 

Leon Fisher, Fares4Free Operations Manager, said: 

 “We continue to enhance and grow our volunteer network throughout the country but are actively seeking additional drivers to help us deliver this unique collaboration.

“It’s one which is tailored to users to establish exactly what’s needed so we can arrange a suitable solution and powered by dedicated staff, frequent meetings, and efficient administration to ensure the service is of the best quality – made evident by the growing popularity of the service.”