Dear Orkney News,

and envelope

My husband hurt his ankle, and when he rang the hospital was advised to go to A&E – which we did.  We arrived and the Receptionist took his details very efficiently, but also in a friendly, pleasant way.  Mike had only taken his coat off,  when a doctor came and took him off to be checked out.  She came back to get me so that we’d both be there for the procedure and instructions relating to living with his injury.

When we went into the Minor Injuries Room, the two nurses became a well-oiled machine – with a trainee watching, to learn.  It was good to see that young folk are still keen to go into NHS nursing.

All the equipment needed was there, ready to hand, and they adjusted the bed to make sure his leg was at the right angle – really – it was almost balletic. And while doing such a good job, they were chatting and joking with us.

Then, when his leg was firmly encased in a cast – they made sure that we understood the do’s and don’ts which apply until he’s seen again.

I’m writing this to say how very, very fortunate are to have our NHS – and the people who work in it.  The doctors and nurses who dealt with Mike weren’t just doing a job – they obviously are committed to what they are doing and care about his well-being. 

I told them about an email I recently received from a relative in Ireland telling of how Health Insurance there has gone up.  That brought home to me just how fortunate we are here – especially in Scotland where the Government are committed to medical help being accessible, at point of need.

This has become a long letter – but I feel strongly about this and am taking the opportunity to remind people that we MUST  keep our NHS.

One word …VOTE!

Your sincerely, Bernie Bell, Orkney

3 responses to “Letters: In Praise of NHS Orkney”

  1. I agree – vote, and be careful who you vote for.

  2. I do not often disagree with Bernie… but in this case I do. It is nice to see that there are still people with positive NHS experiences, and I suppose this is really very often mainly due to the dedication of staff.
    I myself have a positive experience… 1995 in the maternity ward of the Western Isles hospital… long, long ago… but more recent experiences (of family members) were the exact opposite. They were hell. And they were costly because I paid for what the NHS could not offer them.

    In my opinion, in general, the NHS model is outdated. It is overly bureaucratic, resources are limited, waiting times (practically unknown in some other countries) are excessively long, needed medication can – if at all – only be accessed (purchased) privately and so forth.
    If a country wants to offer a service “free at the point of use” to everybody, then either a solid way of financing such service is a precondition or otherwise limitations in what can be offered are inevitable.
    It may not be a problem if someone has a common ailment. Issues arise – and they can mean the difference between life and death or between quality of life and severe limitations – when someone has a bigger problem. A rare cancer, a complex endocrinology issue and so forth.

    Personally, I am much more in favour of a system like for example in Germany. Notwithstanding some changes, adaptation and modernisation over time, it basically dates back longer than the NHS, around half a century if I remember correctly.
    Often confounded with private health insurance, the more like a statutory instrument designed contributory system (where employer as well as employee pay in) is a well working one. There is no affordability problem because the percentage contributed by the employee is calculated on a sliding scale, meaning who has a low income pays less. People out of jobs have their contributions paid by social security. Despite being a type of mandatory insurance of a statutory nature, there is competition between the registered providers. If a specific treatment may be beyond their individual “portfolio” you could always change provider… or haggle a bit. But these are rare cases. Normally, whatever treatment the doctor thinks is the appropriate one, that’s the one you will get. It is the clinical need and from a medical point of view required treatment or medication that is relevant and decisions are not based on a body like NICE that looks at the “value for money”… tough if your own life isn’t valuable enough to allow you access.

    Sorry, Bernie, whilst I am happy to hear that you personally had a positive experience I believe the NHS needs much more than just an overhaul and a new government that might throw more money at it.

    I do agree however, that one should vote for a new government because the one the UK is enduring now is a [insert the words of your choice here, my words might not be very polite] and should go.

  3. berniebell1955 Avatar
    berniebell1955

    Hmmm – now then – thing is – personally I had a very, very bad experience of being ‘dealt with‘ by the NHS – which has left me with the health difficulties I now live with. A long and sorry tale of neglect, haste, muddle – my records being in various different places when they should have been looked at as a whole – simple enough in this age of IT. That is the briefest description of it.

    I try, for the sake of my peace of mind, to no longer get angry about what this has left me with – especially now, when I need to be supportive of Mike and find that to be a struggle. I said this morning….. ‘It would help if I wasn’t tired and crazy!’

    On Friday – the care was faultless – and so I said so.

    Yes, we mostly see life in a similar way – but it would be weird if any two people saw life in the same way all the time!

    I’ll take this opportunity to mention how steam comes out of my ears when I see the adverts about ‘Patient choice’ – wasting NHS money on deceitful ads!!! Let’s say I echo your not polite words!

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