National children’s charity, Children First, is encouraging families in Orkney who are struggling with the cost of living and keeping warm this January to reach out for help.

The charity warns that they are hearing every day from parents and carers that are struggling to make ends meet and provide basic essentials for their children.

Children First’s support line offers practical, emotional and financial help to families across Scotland 365 days a year.

The team saw the number of callers rise by close to 50 percent towards the end of 2025. They can help with benefit checks, budgeting advice, and accessing emergency support to ensure families stay warm and well this winter.

Simon McGowan, Assistant Director at Children First, said:

“We want every parent and carer in Scotland to know they are not alone if they are worried about paying bills or keeping their children warm.

“Our friendly support line team is here to listen and provide expert advice to ensure families get the support they need. We understand how hard it can be trying to make ends meet and the pressure families are under.”

In 2024, Children First’s support line helped families secure close to £2.5 million in financial gains and deal with half a million pounds in debts to make them more manageable.

Parents and carers can contact the support line via webchat at www.childrenfirst.org.uk/supportline or call free on 08000 28 22 33.

The service is available seven days a week:

Monday to Friday: 9am–9pm
Weekends: 9am–12 noon.

For more information, visit www.childrenfirst.org.uk.