1 roll with turkey and cranberry sauce
1 slice of carrot cake
1 regular latte
Total price: £8.45 Time: 1:15pm Very busy
This cafe, situated in Kirkwall within the Garden Centre, is always very popular and serves a range of food from light snacks to soups and main dishes.
It was very busy with many people meeting up with friends there for a Christmas treat.
You place your order and pay at the counter. If you are choosing a cake you get it at this point.
The table has on it the menu and cutlery etc, however, there were no knives and customers had to retrieve these themselves from the dresser. Fresh water is available with glasses on a separate table.
It took a long time for the food to come with the roll arriving and some time later the coffee. Staff were extremely busy but in good spirits. I chose a roll with turkey – being seasonal – this was cold and had an ample portion of cranberry sauce. It was disappointing.
The carrot cake was delicious and a large slice.
The coffee was good but came after most of the roll had been eaten.
The cafe is very well laid out for those with mobility issues and for those with children. There is a good sized car park but when I visited it was almost full.
Although warm when I first went in it became very cold where I was sitting which made the wait for the meal less pleasant.
Oh dear – might have been because they were so busy?
Here’s my experience of going to The Willows for lunch, many times. It’s peaceful – no loud music. It’s light and airy. It’s clean. The staff are friendly and helpful and….main thing….the food is delicious. My favourites are baked tattie with cheese and beans, and a recent addition to the menu, dhal curry, which was exceptional.
Must be to do with the time of year/time of day? I honestly wouldn’t fault it.
I don’t mean to contradict you – just saying my own experiences, in the interest of balance.